The curious care of YU

This is a very interesting account of sadistic customer experience with YU Televentures Pvt Ltd. This unfortunate story started when I placed an order on amazon.in for YUFit Band on Aug 05, 2015. Device: YUFit Band Amount (after discount): 999/- Billing Name: Nimesh Desai December 2015 The device worked fine for sometime, but then it developed bluetooth issue for some reason. The device won't connect to phone, thus making it practically not useful. Thus I raised a ticket on the support system via customer care, and device was ultimately picked up on December 03, 2015. They asked (through support@yuplaygod.com ) bank details and related information for refund, and like in case of other online distributors, I was hopeful of receiving refund in 3-7 days. Name of bank account: Nimeshkumar Desai But I didn't receive the refund. Nor was any response from them about the whereabouts of device and refund. It was only the beginning of unprofessional